+1 740-698-9119
5151 Alton St. Albany, Ohio 45710
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Refund and Returns Policy

REFUND POLICY

Refunds are issued only to the original payee and must be requested in writing.

Refund Schedule Based on Class Start Date:

More than 60 days before class start: Full refund.

  • 15 to 60 days before class start: 50% refund.
  • 14 days or fewer before class start: No refund.

Alternative Option:

You may apply 100% of the amount paid to a future class, provided it is taken within one year of the original payment date.

If We Cancel a Class:

You are entitled to a full refund, unless you have already received class materials. If materials have been received, you may reschedule for any future class instead.

NON-REFUNDABLE ITEMS

No refunds will be issued under the following conditions:

  • After you have received and registered your software
  • After you have received your digital class materials
  • After class equipment has been delivered
  • For clinical evaluations
  • For class equipment (once delivered)
  • Deposits are non-refundable based on the same terms above

By proceeding with your purchase or registration, you acknowledge and accept this no-refund policy.

RESTOCKING FEE

For returns not due to defects or our error, a 15% restocking fee (calculated on the original purchase price) will be deducted from your refund. This fee applies unless otherwise specified.

CURRENCY

All refunds are issued in U.S. funds only.